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Privacy Policy
Information We Collect
We may collect personal information in the following ways:
Information You Provide Directly
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Your name, email address, phone number, or project details when you submit a contact form or request a quote through our website
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Employee, subcontractor, and supplier contact information (such as name, email address, and phone number) collected through our internal communication and notification systems
Information Collected Through Third-Party Platforms
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We use Twilio to send SMS/text messages and manage phone-based communications with employees, subcontractors, and suppliers. When you interact with us via Twilio, your phone number and message content may be collected and processed.
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We use Vercel to host web-based forms and applications that may collect your name, email address, phone number, and other information you submit.
Automatically Collected Information
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When you visit our website, we may collect your IP address, browser type, pages visited, and interactions with our site through cookies and analytics tools.
How We Use Your Information
We use the information collected to:
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Respond to your inquiries or provide requested services
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Prepare estimates or proposals for projects
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Communicate with employees, subcontractors, and suppliers regarding project scheduling, updates, safety notifications, and other business operations
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Send SMS/text notifications and alerts through Twilio
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Improve our website, applications, and overall customer and partner experience
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Communicate updates, offers, or service information (if you opt in)
We do not sell your personal information.
Sharing Information with Third Parties
We may share limited information with trusted service providers who help us operate our website, applications, and communication systems. These include:
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Wix – Website hosting
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Google Analytics – Website usage analytics
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Twilio – SMS/text messaging and phone communication services
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Vercel – Web application hosting and form processing
These third parties are contractually required to protect your information and use it only for the services we have engaged them to provide. We do not sell or share your personal information with third parties for their own marketing purposes.
SMS/Text Messaging
If you provide your phone number for business communications, you may receive SMS/text messages from us through Twilio related to project updates, scheduling, safety alerts, or other operational matters. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any message or by contacting us directly.
Data Security
We use appropriate technical and organizational measures to protect your personal information, including encryption in transit and secure storage through our third-party platforms. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as it is necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. Contact information for employees, subcontractors, and suppliers is retained for the duration of the business relationship and for a reasonable period thereafter.
Your Rights
Depending on your location, you may have rights to access, update, or delete your personal information. You may also have the right to opt out of certain communications. To make such a request, please contact us using the information below.
Children's Privacy
Our website and services are not directed toward individuals under 16, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Sarah Jones, Owner
Forefront General Contracting, LLC